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Operations Supervisor II

Job Type: Full-Time
Category: Operations
Location: Plano, TX, United States
Date Posted:

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Who we are and what we do... 
We are a leading global medical technology company with a legacy spanning over 20 years, specializing in cutting-edge portable oxygen therapy solutions designed for patients with chronic respiratory conditions. Our mission is centered around enhancing lives through comprehensive respiratory care. Each day, our dedicated teams and associates are motivated to create a meaningful impact. Our commitment to serving patients and customers begins by prioritizing the support and development of our employees, ensuring they continually enhance their knowledge and skills to propel their careers forward. We have a new opening for a Operations Supervisor in our Plano, TX manufacturing site (1st shift). 
What you'll do... 

You'll lead Inogen's manufacturing associates, processes and materials to produce the expected results in Quality and Output of FDA registered medical devices. Instill and maintain a sense of pride and ownership within the manufacturing organization that will continuously compel the team to produce and deliver high quality products on time and on budget. Drive continuous improvement efforts to identify and eliminate waste, reduce cost and improve quality. Establish and supervise procedures within the organization that comply with FDA, ISO and OSHA standards. 


  • Direct the handling of materials from receipt thru shipment.
  • Accept responsibility for shipping only highly reliable product.
  • Adjust Manufacturing Associates' priorities and daily goals to meet changing demands.
  • Identify Manufacturing Associates' strengths and weaknesses and adjust responsibilities and training requirements appropriately.
  • Determine personnel performance, create requisitions for hiring, Performance Improvement Plans (PIPs) when necessary, promotion opportunities and be involved in the interviewing, hiring and if necessary termination of Associates.
  • Approve and initiate changes to production, packaging and shipping procedures in accordance with ISO and FDA standards.
  • Review metrics as part of the continuous improvement program.
  • Administer and document regular training of production personnel.
  • Provide oversight to the production control and inventory control activities.
  • Work closely with Engineering, Materials and Quality to drive continuous improvement activities throughout manufacturing.
  • Work with the Materials group to identify and address material and supplier issues.
  • Responsible for all inventory accuracy, including R/I, MRB, FG, stockroom and WIP.
  • Responsible for ensuring production cells have materials required to meet production goals.
  • Communicates delivery and reorder trigger points to the Materials group.
  • Performs transactions moving materials from location to location or from location to accounts.
  • Performs and reconciles inventory cycle counts on a weekly basis.
  • Effectively manages floor stock, oversized and 2 bin system materials.
  • Supports Kanban inventory procedures.
  • Assists in the material planning process.
  • Participates in the MRB process to keep material accurate and flowing through disposition.
  • Oversees inventory audits.
  • Works closely with Quality to ensure only release material is placed into inventory and delivered to the production floor.
  • Maintain all production personnel training records and verify the training records contain all documentation needed to support the individual's qualifications of a given assembly or test station.
  • Maintain the Training Matrix used to track individual training progression and provide a snapshot of individual qualifications.
  • Work closely with Document Control to track and distribute deviations issued to the production floor as well as all Manufacturing Procedures and Quality Procedures. Confirm that only the most current procedures are released and on the floor.
  • Coordinate with Product Development to transfer new products/line extensions from the development stage to production release while assuring changes are designed properly for test and manufacturing.
  • Analyze improvements, revisions and implementation of new business processes or systems.
  • Maintain regular and punctual attendance.
  • Comply with all company policies and procedures.
  • Assist with any other duties as assigned.

Operations Supervisor II – Direct supervision for no more than 5 Leads and/or has job functions requiring high level of technical expertise. Duties may include project outside of the day to day management of their specific management area. 

What you'll have for experience, skills and education...  

  • Excellent management skills, both of individuals as well as projects.
  • Must have strong work ethic.
  • Excellent oral and written communication skills required.
  • Understanding of inventor control.
  • Attention to detail is required.
  • Analytical & problem-solving skills & ability to multi task.
  • Solutions-oriented problem solver.
  • Excellent planning, communication and organizational skills.
  • Ability to effectively interface with different departments within the company.
  • Associates degree in Mechanical, Electrical, Systems Engineering, or related technical discipline, required.
  • 5 years of experience in a manufacturing environment, required. Preferably in medical device manufacturing, required.
  • 1-2 years’ in a lead or supervisory role, required.
  • Intermediate knowledge/proficiency Microsoft Office and data base systems, required.
  • A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.
Inogen offers employees... 
  • A culture of respect, diversity, collaboration, and innovation fostering inclusiveness and superior performance.
  • Attractive compensation and benefit packages which are practical, robust and equitable.
  • A commitment to support ongoing professional growth through career development, on the job experiences and training opportunities.
  • Diverse and flexible work arrangements to achieve the optimum balance between work and personal responsibilities.
  • An unwavering commitment to company values, employee safety and excellence in everything we do.
How we feel about diversity... 
Diversity drives innovation; inclusion fosters belonging, growth and success. Inogen believes that it takes multiple perspectives and voices to create a culture and workplace which fosters engagement, teamwork, and employee satisfaction to perform our best and deliver on commitments. We are dedicated to fostering an environment where all employees feel valued, included, and can share their ideas so that we can exceed even our own expectations. 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.